Support / Contact Details
Technical Support: email@example.com | Billing / Accounts: firstname.lastname@example.org | Sales / Marketing: email@example.com
Regular technical support at STHIX is provided on an office hours basis from 09:00 to 17:00 CET/CEST,
Monday through Friday. The normal communications channel for technical support is email to support at sthix . net. STHIX aims for 4 hour turnaround on all
email support requests. STHIX Operations staff are also available by telephone on +46 709 968815.
Emergency 24x7x365 Support
An 24-hour support hotline is available on +46 709 968815 for emergency calls which fall outside normal office hours. This support facility is intended for emergencies only, including:
- STHIX critical system failures causing loss of service to members
If there is no immediate answer from this phone, please leave a message and it will be attended to immediately.
Technical Support Summary
|Email:||support at sthix . net|
|Phone:||+46 709 968815|
|Hours:||09:00 to 17:00 CET/CEST, Monday to Friday|
|24h Emergency:||+46 709 968815|